Smart CTi - CRM, Datawarehousing, e-commerce, Internet, Computer Telephony, IVR

IVR DESIGN AND SCRIPTING
Our solutions range from simple Voice Routing solutions to complex Unified messaging Solutions that add value to our customers’ enterprise environment. Our modular solutions integrate easily into LAN, WAN and Telco type environments while enabling our customers fully leverage the power of their investment.

SYSTEM DESIGN AND INTEGRATION
We integrate leading Client Relationship Management and Interactive Voice Response products into our customer solutions based on specific client requirements. We also design complete standalone systems with the same functionality, scalability and resilience that are synonymous with mission-critical systems.

DATA WAREHOUSING
We engineer our Data Warehousing solutions to store, process and manage your mission-critical data with utmost efficiency and reliability while maintaining the integrity of the data. The structured design eases data collection, processing and management. Data entry and retrieval is via a user friendly interface that guides the user through the whole process, hence reducing errors.

INTERNET SOLUTIONS
If you don’t have an Internet strategy, our consultants will work with you to develop one, from Website design to Robust e-Business solutions that fit your exact business goals and strategy.

"Because our solutions are based on industry standards, we can always ensure that our customers are getting a good return on their investment."